Office Supply Superstore
Toll Free: 888-231-9493
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Orders over $99 Ship Free!

Help Center

Welcome to our Help Center. Here you will quickly find answers to our most commonly asked questions. If you can't find the answer you are looking for, you can submit your question and receive a personalized reply via email within 1 business day.

When will my order arrive?

Orders placed before 2:00 PM in your time zone normally ship the same day (Monday-Friday). Most customers will receive their Courier shipments within 1-3 week days. We ship from a network of warehouses located in Brampton, Vancouver, Calgary, Edmonton, & Winnipeg. Products that cannot ship via Courier and require shipment by truck such as desks, file cabinets, etc.typically require 1-3 additional days for delivery. Please check individual item pages for estimated delivery times. Once your order is placed, you may track the shipment at any time on our website.
  • Please click on the Order Tracking link on the bottom left hand side of the page under the Customer Service section.
  • Enter your Order Number and your Email address and click on the blue Track Order button.
  • You may also track your order with your Purolator or DHL tracking number on this page.
  • You may also contact us via telephone at 888-231-9493 or send an email to for information regarding delivery times.
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